onexpect 2018 Luxury Cosmetic Bag Professional Makeup Bag Travel Organizer Case Beauty Necessary Make up Storage Beautician Box
√ Style: Fashion
√ Gender: Women
√ Size: 22cm(W) X16 cm(H) X 15cm(D)
√ Closure Type: Zipper
√ Pattern Type: Solid
Package: 1 x Bag
1, Please compare the size with one of your current bags.
2, 1-2cm error of measuring is a reasonable range due to different measurement methods.
3, It’s can’t avoidable that you will receive the bag with some smells from original material as it’s new. The smell will be gone if place the bag in freely circulating air for 2-5 days.
1, Usually within 10-35 working days, Parcels can be arrived in destination.
2, When the receipt time is less than 10 days left and you still do not get the parcel, please contact us, we will extend the receipt time for you and try to help find the reason for delay and try to resolve.
onexpect offer convenient after-sales service:
1, If the item broken,damaged or wrong item received, customer only need to send a picture to us will be ok, and then we will refund or resend in 24 hours,and you won´t need to return it to us.
2, If customer do not like it, we can offer return, or give serveral suggestions we think is better or more convenience;
3, If for other reasons, we encourage our customer contact us, we will response in one busness day and do our best to service you.
1, Is there any customs tax?
√ Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.
2, How can track my parecl?
onexpect , a new brand which quickly captures the most popular bags now. Nowadays the most popular elements, the most popular colors, the most popular bags, our team’s mission is to put the most popular bags, let everyone with the most reasonable cost to have it. Price and quality can achieve the maximum balance here.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.